Manage all messaging channels in a single dashboard, no app switching needed.
Reduce agent workload with AI chatbots and smart reply suggestions.
Actionable insights to optimize your customer service strategy.
Centralize messages from email, live chat, Instagram WhatsApp, Facebook, and Telegram.
Create, assign, update, and resolve support tickets with SLA tracking and audit logs.
Automate FAQs, suggest smart replies, and seamlessly escalate complex issues to agents.
Connect with tools like Shopify, WooCommerce, and more to streamline your support workflows.
Monitor CSAT scores, response times, and top issues with detailed real-time analytics.
Create SEO-friendly articles and user guides to reduce ticket volume and empower customers instantly.
Nuedesk is a modern helpdesk built for support teams to deliver faster support, automate common queries, and manage every customer conversation across live chat, email, whatsapp, instagram, twitter and telegram in one unified inbox.
Nuedesk is tailored for all types of businesses from startups to small, medium and big businesses (SMBs), including e-commerce brands, especially those in emerging markets looking for an affordable, scalable customer support platform.
Our platform unifies customer interactions from Email, WhatsApp, Facebook Messenger, Instagram, Telegram, TikTok, and live chat all in a single, easy-to-use dashboard.
Our AI-powered chatbots handle routine FAQs to reduce agent workload, suggest smart replies to speed up response times, and summarise ticket threads for quick context. The AI also detects customer sentiment and issue trends to help you optimize support.
Yes! Nuedesk is designed for fast-growing teams and startups, with quick onboarding, simple integrations, and no technical headaches.
Yes, migrating from platforms like Intercom, Zendesk, Front, Zoho Desk or Freshdesk is easy, fast, simple, and fully supported.
We offer secure APIs and integrations with popular platforms like Shopify, Stripe, Meta, and more, making it easy to connect Nuedesk with your current software stack.
Enter your email address in the box below to be first to know when we launch and enjoy an exclusive 30% off.
