Everything you need to manage facebook conversations
Every facebook DM, mentions lands directly in your unified dashboard - ready for your team to respond.
Manage all Facebook messages in one place
Handle Messenger conversations, page comments, and ad replies from your Nuedesk inbox. Never switch between apps again.
Set up automated responses for frequently asked questions, product inquiries, and order status checks on Facebook Messenger.
Collaborate with your team
Assign conversations to team members, leave internal notes, and seamlessly redirect chats between departments.
Secure & official integration
Connect via official Facebook API. Your team works through Nuedesk without needing direct access to your Facebook account.
Use saved replies, quick templates, and smart suggestions to respond to customers in seconds instead of minutes.
Monitor response times, conversation volumes, and team productivity with detailed Facebook channel analytics.
