From live chat to your Nuedesk inbox
Every chat conversation lands directly in your unified dashboard - ready for your team to respond.
Handle common questions automatically with chatbot flows. Qualify leads, book meetings, and route conversations 24/7.
Visitor tracking & triggers
See who's on your site in real time. Set up proactive chat triggers based on page visits, time on site, and scroll depth.
Handle common questions automatically with chatbot flows. Qualify leads, book meetings, and route conversations 24/7.
Automatically route to agent
Automatically assign chats to available agents based on skills, department, or workload. Ensure fast, relevant responses.
Fully customisable widget
Match the chat widget to your brand with custom colours, position, welcome messages, and pre-chat forms.
Track chat volumes, response times, customer satisfaction scores, and agent performance in real time.
