All your emails, one unified inbox
Connect Gmail, Outlook, Zoho, or any private email - they all flow into Nuedesk automatically.
Connect multiple company email addresses and manage all customer emails alongside social messages in one place.
Assign emails to agents, leave internal notes, and ensure no customer email goes unanswered. Share workload across the team.
Powerful search & filters
Find any email instantly with keyword search, tags, and smart filters. Never lose track of a customer conversation.
Categorise emails with custom tags, set priorities, and create automated rules to sort incoming messages.
Saved replies & templates
Create reusable email templates for common responses. Respond to frequently asked questions in seconds.
Ticket analytics dashboard
Track response times, email volumes, resolution rates, and team performance across all connected email accounts.
